Sophos antivirus is not updating

23-May-2020 22:24

Clear the temp directory (delete all the files %temp%) and do the update again.

Sometimes a file that is downloaded is corrupt which then plays havoc with the install.

Title: Configuring and Troubleshooting Sophos Anti Virus Applies to: Users of Sophos Anti Virus Section: Network Services Author: Network Technician Last updated: 21 March 2017 Introduction The University of Regina has licensed a number of Sophos antivirus products for use starting mid July of 2010.

This document describes the installation and/or upgrade of the Sophos Antivirus (SAV) product.

There is no requirement for the general VCU community to upgrade to the new version of Sophos using the manual process. The most common reason this might happen is if you have another anti-virus program installed that you did not remove.

For those who wish to wait, we plan to schedule an automatic upgrade through Sophos. First, look on your control panel to see if there's another anti-virus program, uninstall it, and try to install Sophos AV again.

The Uof R has licensed Sophos Antivirus for Windows 7/10, and OS X systems (10.9 and above) to be available for use on University owned equipment, including Evergreen machines, Evergreen opt-out equipment, machines purchased with APEA funds or any other Windows or Macintosh systems purchased with University funds.

Should you require assistance please contact the 24/7 IT Support Center at (520) 626-TECH (8324) or Submit a UAssist Support Request The University of Arizona purchased an unlimited site license for Sophos anti-virus server and workstation software provided by Sophos, Incorporated.For those systems that do not meet the licensing requirements we suggest using Microsoft Security Essentials.It is a free download that can be found at this Microsoft link MSE.The main pattern database, which includes protection against critical viruses, URI checks, malware, worms, Trojans, and spyware, is located on remote Sophos Extensible List servers maintained by Sophos.Note: The Sophos antivirus scanning feature is a separately licensed subscription service.

Should you require assistance please contact the 24/7 IT Support Center at (520) 626-TECH (8324) or Submit a UAssist Support Request The University of Arizona purchased an unlimited site license for Sophos anti-virus server and workstation software provided by Sophos, Incorporated.

For those systems that do not meet the licensing requirements we suggest using Microsoft Security Essentials.

It is a free download that can be found at this Microsoft link MSE.

The main pattern database, which includes protection against critical viruses, URI checks, malware, worms, Trojans, and spyware, is located on remote Sophos Extensible List servers maintained by Sophos.

Note: The Sophos antivirus scanning feature is a separately licensed subscription service.

Sophos Endpoint Security and Control General Information UITS is providing the latest version, Sophos Antivirus 10.